Frequently Asked Questions

Find answers to your questions about the Creating Postpartum Wellness Program here.


Frequently Asked Questions

Why should I try the Creating Postpartum Wellness 6 Week Program?

  1. Risk Free – The Creating Postpartum Wellness 6 Week Program is guaranteed by a risk free 100% guarantee.  If you don’t feel an amazing improvement in your postpartum health after using the program for six weeks, simply send an email to: info@postpartum-living.com with your order number, date of purchase and total, and you will receive a full refund.*
  2. It works! The most important reason of all. The Program actually works. Why go through another day suffering from postpartum depression?
  3. All Natural – No need to take harsh drugs or put chemicals in your body.
  4. Safe – This Program is completely safe with no side effects.
  5. Easy – The CPPW Program is easy to follow and will have you enjoying motherhood in no time.

* Does not apply to book orders from Amazon

Do you offer a money back guarantee?

Yes!  Your postpartum health and wellness is our goal!  If you are not satisfied with the Creating Postpartum Wellness Program for any reason, please contact us for a full refund.  We are confident about the Program and know it is highly effective and works wonders for the vast number of mothers who follow it.  This is why we offer a 100% money back guarantee.

To obtain a refund:

1. Contact us for a refund within 60 days of the original order date.

2. Please supply order number, date of order and total purchase price.

3. Refunds will be issued through the same secure service used to make the original purchase.

You have nothing to lose and postpartum health and wellness to gain!


Troubleshooting

I can't download the MP3 files to my iPhone / iPad / Android.

Our MP3 download files can be used on ALL mobile devices like iPhones, iPads and Android phones, but you cannot download the audio files directly to your mobile device. You will need to download them to your computer first. Once they have been downloaded to your computer then you can upload them to the device of your choice.

How can I transfer the MP3 audio files from my computer to my iPad/iPhone?

Once you have downloaded your MP3 audio files (remembering to unzip them if they are zip files) drag and drop them to iTunes. Then it's as simple as "syncing" your iTunes library on your computer with your iPad/iPhone.

I downloaded the files, but now I can't locate them on my computer.

If you are using a PC, then your downloaded files will have been saved wherever you instructed them to be saved. If you are using a Mac, they are probably in your "Downloads" folder. All computers have a "find" or "search" function. Try doing a file search on your computer for the name of the download you are trying to find.

The download is a zip file. How do I unzip it?

Nearly all computers come with unzipping software pre-installed and all you will need to do is double click on your zip file to reveal the mp3 files inside. If your computer does not recognize the zip files, you may need to install an application to un-zip them.  You can search on www.download.com to download a free unzipping program.  Once unzipped, you can drag and drop your mp3 files to any folder on your computer.


Questions about ordering and receiving downloads

How does the ordering and downloading process work?

Step 1: Click on the "Add to Cart" button for any items you wish to purchase. For your convenience, you can see the contents of your shopping cart at any time by clicking on the "View Cart" icon.

Step 2: Click on the "Checkout With Paypal" button.

Step 3: Make a payment using either your credit card or your PayPal account.

Step 4: As soon as your payment is received, you will receive an email with your download link within minutes.

(If you don't see this email, please check your junk mail folder. Email programs like Outlook sometimes think this email is spam and put it in your junk folder).

You can click on the download links and then save your mp3 and PDF files to your computer. You can use your mp3 files in your favorite mp3 player (like an iPod for example), you can play them directly on your computer, or you can burn your own CD with them. The PDF files can be opened directly on your computer and if you would like, you can print them.

Should you ever have a problem with a download (a very rare event) please feel free to email us at: info@postpartum-living.com for support. We will make sure that you receive everything you ordered.

I don't have a Paypal Account. Can I pay with a credit card or debit card instead?

Absolutely.  Add the items you want to your cart, and then click on the button that says "Check out with Paypal". On the next screen, you will see an option to "Pay with a debit or credit card". Simply click on this link and you can use your card to pay.

Is my payment secure?

Completely. We use PayPal to manage all financial transactions, so your purchasing information, your account details, and your personal information are all completely protected.

I'm trying to add an item to my shopping cart, but it's not working.

If the shopping cart doesn’t work, most likely your internet security settings are interfering with its function. You need to make sure you have cookies enabled in your internet browser for the shopping cart to work. If you require additional assistance, please feel free to email us at: info@postpartum-living.com for support.

Can I purchase CD's of the recordings?

We currently only offer digital downloads. Digital downloads cost you less, and we are able to deliver them to you instantly, so you can get started on the program right away and not have to wait for CDs to arrive in the mail.

Keep in mind, you can always burn your own CDs once you have downloaded the MP3 files, and you can print out the PDF files, as well.

Do your MP3 downloads work on both Mac and PC computers?
Yes, MP3 files will work on both Mac and PC computers. Both types of computers will need to have an MP3 player installed – such as iTunes or Microsoft’s Windows Media Player in order to play the music files.

 


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Creating Postpartum Wellness


Testimonials

"As a registered nurse, licensed professional counselor and professionally-trained coach with more than 25 years of experience, I’ve been witness to the growing holes in conventional healthcare, and the grave deficits in the recognition and sound treatment of women’s mental health.  This is especially true when worrisome symptoms arrive on the heels of a reproductive event, such as a miscarriage, abortion or a live birth. On my journey these past two decades, I’ve come to know two things: not everyone will seek professional treatment for their problems, and, thankfully, there are many paths to healing.

If you want to take matters into your own hands, or if you want to take an active role in guiding your prescribed professional treatment, you must read Creating Postpartum Wellness.

The recommended strategies can not only remedy challenging times if they exist, but they just might prevent a psychological down-turn.”

- Diane Dean, RN


"No mother has to suffer from PPD needlessly. This is a fact. But until you know what you're up against, you'll still be trapped - without knowing why! A typical example is the common misconception that depression is "all just in the mind." Your first step is to keep an open mind; and allow Laura to take you by the hand and guide you step by step through the PPD universe. Using a "wellness" approach, and with her usual friendly and informative style, trust me, she can help you help yourself getting out of the rut - naturally - in no time."

- Alex Leong, Naturopath B.A.S.M.